What We Do
ACCESSforALL aids businesses in developing their ability to welcome and meet the diverse and evolving needs of their audience. Our disability-informed approach helps create more inclusive communications, more considered experiences, and more welcoming environments that lead to greater guest satisfaction and reduced friction throughout the customer journey.
Our team is experienced in addressing a variety of common customer touch-points, including but not limited to: audience communications, digital accessibility, drafting guest services policy, event accessibility, programming design, providing accommodations, sensitivity training, sensory-friendliness, and strategic planning.
Across all of our services, we translate federal policy and guidance from the disability community into actionable practices and policies that equip your team with the knowledge and skills necessary to confidently deliver expert guests experiences, and meet the needs of a diverse customer base.
“ACCESSforALL provided a new understanding of the different ways disabilities impact people's lives, and how our guest experiences can vary for each individual.”
- Workshop Participant
Our Services
ACCESSforALL provides businesses and their employees with the opportunity and resources to identify and address any barriers that may appear throughout the guest’s experience: before, during and after their visit.
Special Projects.
ACCESSforALL’s special projects are designed to meet the specific needs and challenges of your business, providing strategic guidance and support as your business grows.
Custom engagement to meet your specific needs.
Flexibility to determine the exact scope of support needed to meet the current challenges and demands faced by your business or team.
The wealth of our team’s knowledge.
A combined 50+ years of experience in administration, strategic communications, and visitor services.
Auditing Services.
ACCESSforALL’s auditing process offers a comprehensive review of guest services policies and practices to develop a detailed accessibility report of your business.
One-on-one interviews with staff and stakeholders.
Facilitated guest surveys.
Site visits and facilities review.
Full report of findings, focused on identifying potential access barriers throughout the guest experience.
Suggested areas for remediation.
Staff Training Workshops.
ACCESSforALL’s professional development courses offer the opportunity to equip your team with the knowledge and skills necessary to provide welcoming and inclusive guest experiences.
90-minute training workshop.
Includes interactive lessons, facilitated conversations, group activities and Q&A.
Post-workshop handout provided.
Option to deliver on site, virtually, or in a hybrid environment.
Certificate of completion available for each employee.
Consulting Services.
ACCESSforALL’s consulting services offer bespoke advice and guidance year-round as your business develops and delivers accessible guest services.
On-call availability to AfA’s founding members.
Routine check-ins.
On-site services as needed.
Real-time insight and feedback on current and upcoming operations, programs, and events.
Ongoing access to AfA’s wealth of disability knowledge and experience.
Creative solutions to help solve challenges in real time.
Previous Clients & Past Engagements
American Alliance of Museums, Cartier Orthodontics, East End Arts Council, Hamptons Arts Network, Hayground School, International Association of Accessibility Professionals, LongHouse Reserve, Long Island Museum, Ma's House & BIPOC Art Studio, Parrish Art Museum, Project Most, South Fork Bakery, Southampton Youth Bureau, Suffolk Cooperative Library System, Tech Kids Unlimited, The Town of Southampton Disability Advisory Task Force Disability Services Resource Fair, The YMCA at the Piscataway Community Center.
Did you know?
Accessibility improvements see an estimated $100 return for every $1 invested.
Bureau of Internet Accessibility, 2024.